PRIVACY POLICY

At Solocol Professional Services, we are committed to safeguarding your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure that your personal information is protected.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Information: This includes your name, email address, phone number, mailing address, and any other information you provide to us directly through forms or communications.
• Financial Information: For services like tax preparation, we may collect information related to your income, deductions, tax filings, and other relevant financial data.
• Usage Data: We may automatically collect data about how you interact with our website, such as your IP address, browser type, device information, and browsing behavior using cookies or similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide our tax preparation, business assistance, immigration consultation, and other professional services.
• Communication: To respond to your inquiries, send updates, and notify you about important changes to our services.
• Improvement of Services: To analyze usage data and feedback to improve our website, products, and services.
• Legal and Compliance Purposes: To comply with legal obligations and protect against fraudulent activities or misuse of our services.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• With Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, cloud storage providers).
• Legal Requirements: We may disclose information to comply with legal obligations, such as responding to subpoenas or court orders.
• Business Transfers: In the event of a business merger or sale, your personal information may be transferred as part of the business assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies help us remember your preferences, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

5. Data Security

We take data security seriously. We use appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. However, please note that no system can guarantee 100% security.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your personal data under certain circumstances.
• Opt out of receiving marketing communications from us by following the unsubscribe instructions in emails.

To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Solocol Professional Services

• Email: solocolservices@gmail.com
• Phone: (205) 452-9760
• Home Office: 2855 River Close Dr, Decatur, GA 30034
• Florida Office: 12490 SW 1st St, Plantation, FL 33325

By using our website and services, you agree to this Privacy Policy. Thank you for trusting Solocol Professional Services with your information!